General Terms and Conditions

Welcome to Master Biology, an educational platform providing digital educational products, online courses, study materials, quizzes, mock tests, and other learning resources. By accessing or purchasing any product or service from Master Biology, you agree to the following Terms and Conditions.

1. About Master Biology

Master Biology provides educational content and digital learning resources primarily for students and aspirants preparing for school and competitive examinations. Products may include online courses, recorded lectures, e-books, study materials, quizzes, mock tests, question banks, subscriptions, and other digital educational resources.

2. Eligibility

Users must provide accurate and complete information while registering or making a purchase. If the user is a minor, the purchase should be made with the knowledge and consent of a parent or legal guardian.

3. Products and Services

All products and services offered by Master Biology are described on the respective product, course, or subscription page. Features, duration, access period, syllabus, pricing, and other details may vary between products.

Master Biology reserves the right to modify, update, discontinue, or introduce products and services at its discretion.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Payment must be made through the payment methods and payment gateway provided on the website. Master Biology does not store complete debit/credit card, UPI, or other sensitive payment credentials on its own servers.

Prices and offers may be changed from time to time. Any applicable taxes, if required, will be indicated during the purchase process.

5. Order Confirmation

After successful payment, users will receive confirmation through the applicable website interface, registered email address, WhatsApp, or other available communication method.

An order may be subject to verification in cases of suspected fraudulent, unauthorized, duplicate, or erroneous transactions.

6. Digital Product Delivery

Most products and services offered by Master Biology are digital products and therefore do not require physical shipping.

After successful payment, access to the purchased digital product, course, subscription, or learning material will normally be provided electronically through the Master Biology website, application, registered account, email, or another designated delivery method.

Access may be provided immediately or within a reasonable period after payment confirmation, depending on the nature of the product.

7. Physical Shipping and Delivery

Where Master Biology offers any physical educational product, such as printed books, study materials, merchandise, or other physical items, the applicable shipping charges, delivery timelines, and delivery conditions will be displayed during the purchase process.

Delivery timelines may vary depending on the delivery location, courier availability, weather, holidays, public restrictions, or other circumstances beyond our control.

Master Biology is not responsible for delays caused by third-party courier or logistics providers, incorrect addresses supplied by the customer, or circumstances beyond our reasonable control.

8. Cancellation Policy

Digital Products and Courses

Once access to a digital product, course, subscription, downloadable material, or other digital content has been provided or substantially made available to the customer, cancellation may not be possible.

A cancellation request made before access is provided may be considered on a case-by-case basis, provided the product has not been accessed, downloaded, activated, or substantially consumed.

Physical Products

Orders for physical products may be cancelled before dispatch. Once an order has been dispatched, cancellation may not be possible and the applicable return/refund conditions will apply.

9. Refund Policy

Master Biology aims to provide clear information about every product before purchase. Customers are therefore advised to carefully review the product description, features, duration, syllabus, system requirements, and other applicable information before completing payment.

Refunds for digital products and courses are generally not provided after access has been activated, delivered, downloaded, or substantially used, except where required under applicable law or where Master Biology determines that a refund is appropriate.

Refund requests relating to duplicate payments, failed transactions where the amount was debited, technical issues preventing legitimate access, or other genuine payment-related problems may be reviewed individually.

Where a refund is approved, it will generally be processed to the original payment method, subject to payment gateway and banking procedures.

10. Failed or Pending Transactions

If money has been debited from your account but the order or access has not been successfully generated, please contact us with the transaction details.

We will verify the payment status and, where appropriate, either provide the purchased service or initiate a refund in accordance with the applicable payment and banking procedures.

11. Course and Account Access

Purchased courses and digital resources are intended for the individual purchaser and must not be shared, copied, resold, redistributed, or transferred to another person.

Users are responsible for maintaining the confidentiality of their account credentials.

Master Biology may suspend or terminate access where there is evidence of unauthorized sharing, copying, redistribution, fraudulent activity, or misuse of the platform.

12. Intellectual Property Rights

All educational content, including but not limited to text, graphics, photographs, videos, lectures, question banks, quizzes, mock tests, logos, designs, software, databases, and downloadable materials, is owned by or licensed to Master Biology unless otherwise stated.

No material may be reproduced, copied, modified, published, distributed, sold, transmitted, or commercially exploited without prior written permission.

13. User Conduct

Users agree not to:

• Use the platform for unlawful purposes.
• Share account credentials or paid content with others.
• Copy, record, reproduce, or redistribute paid courses or learning materials without permission.
• Attempt to bypass security or access restrictions.
• Upload malicious software or harmful content.
• Misuse the website, application, or services in a manner that may affect other users.

14. Technical Requirements

Users are responsible for having a compatible device, internet connection, browser/application, and other technical requirements necessary to access digital products.

Master Biology will make reasonable efforts to keep its services accessible but does not guarantee uninterrupted or error-free operation at all times.

15. Educational Disclaimer

Master Biology provides educational and examination-preparation resources for learning purposes. While reasonable efforts are made to ensure the accuracy and quality of educational content, no guarantee is made regarding examination results, rankings, marks, admission, selection, or any particular academic outcome.

16. Third-Party Services

Master Biology may use third-party payment gateways, hosting providers, communication services, analytics services, app stores, courier services, or other service providers.

The use of such third-party services may be subject to their respective terms, policies, and privacy practices.

17. Privacy

Personal information collected through the website may be used for account management, order processing, payment verification, delivery of products and services, customer support, and other legitimate business purposes.

For details regarding collection and use of personal information, users should refer to the applicable Privacy Policy of Master Biology.

18. Promotional Offers

Master Biology may occasionally provide discounts, promotional offers, coupons, subscriptions, or special pricing.

Unless otherwise stated, promotional offers may be subject to specific eligibility, validity, and usage conditions and may not be combined with other offers.

19. Limitation of Liability

To the extent permitted by applicable law, Master Biology shall not be liable for indirect, incidental, consequential, or unforeseen losses arising from the use of the website, interruption of services, technical issues, third-party services, or inability to access a product due to circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

20. Force Majeure

Master Biology shall not be responsible for failure or delay in providing services caused by circumstances beyond its reasonable control, including natural disasters, internet or telecommunications failures, government restrictions, technical failures, strikes, war, epidemics, or failures of third-party service providers.

21. Changes to Terms

Master Biology reserves the right to modify these Terms and Conditions from time to time. Updated terms will be published on the website with the revised effective date.

Continued use of the website or services after changes are published constitutes acceptance of the revised terms, subject to applicable law.

22. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the applicable laws of India.

Any dispute arising in connection with these Terms or the services provided by Master Biology shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

23. Customer Support and Contact

For questions regarding purchases, payments, refunds, cancellation, course access, technical issues, or other services, please contact us:

24. Acceptance of Terms

By accessing the Master Biology website or purchasing any product or service, you acknowledge that you have read, understood, and agreed to these General Terms and Conditions.